Shop with Absolute Confidence: Our Guarantee
Because WEARBY features exclusive, single-inventory, one-of-one personal assets from private individuals, we have built a multi-layered infrastructure to ensure that every single interaction on our marketplace is completely secure, fair, and seamless. When you purchase a piece of history on our platform, your transaction is fully backed by our official Buyer Protection Guarantee:
1. 100% Hand-Verified Creators & Authentic Inventory
Every seller on WEARBY is manually evaluated, identity-screened, and approved by our security operations team before receiving listing privileges. We do not allow anonymous or commercial store listings. Furthermore, every single piece requires mandatory multi-photo verification - including a close-up and a physical shot of the creator holding or wearing the item - to completely eliminate counterfeits and commercial fraud.
2. Secure 48-Hour Platform Escrow Protocol
To guarantee absolute security, your transaction funds are never sent directly or instantly to the seller upon checkout. Instead, WEARBY securely isolates and holds your capital in a protected platform escrow account. Funds are only un-escrowed and transferred to the creator forty-eight (48) hours after the shipping carrier marks the tracking status as officially "Delivered" - giving you a clean, non-extendable window to confirm your order.
3. Active Independent Dispute Mediation
In the rare event that a critical misrepresentation occurs (such as receiving the wrong item), you can log a formal dispute with our team within the 48-hour delivery window. WEARBY will immediately freeze the escrowed capital, hold the transaction securely, and objectively review the evidence to resolve the claim fairly, ensuring your investment is never exposed.
4. Enterprise-Grade Encrypted Financial Pipelines
All financial actions, payment authorisations, and user checkouts are handled exclusively through integrated Stripe Connect pathways. WEARBY DIGITAL SERVICES S.L. does not harvest, see, log, or store your personal credit card numbers or sensitive financial billing details, maintaining rigorous international PCI-DSS compliance standards.